Shipping Policy

We offer reliable shipping throughout Taiwan.

配送說明

Nabisen 提供台灣地區配送服務。

Domestic Shipping (Taiwan) - Free Shipping

• Free shipping on all orders over NT$5,000.

台灣地區配送 - 免運優惠

• 單筆訂單滿 NT$5,000 享免運優惠。

Orders Under NT$5,000

• Home Delivery (Black Cat Delivery Service): NT$80
• Convenience Store Pickup: NT$80

Shipping fees will be calculated and displayed at checkout.

未滿 NT$5,000 訂單

• 黑貓宅急便配送：NT$80
• 超商取貨：NT$80

實際運費將於結帳頁面顯示。

Order Processing

• Orders are typically processed within 1–2 business days.
• Delivery usually takes 3–7 business days depending on your location and courier conditions.

出貨時間

• 訂單成立後通常於 1–2 個工作天內完成出貨。
• 配送時間約為 3–7 個工作天，實際配送時間依物流狀況而定。

Order Tracking

Once your order has been shipped, a tracking number will be sent to your registered email address.

訂單查詢

商品出貨後，我們將透過電子郵件寄送物流追蹤資訊。

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Returns & Refund Policy

We want you to be completely satisfied with your Nabisen purchase.

退貨與退款政策

Nabisen 希望每位顧客都能滿意您的購物體驗。

1. Return Eligibility

In accordance with Taiwan’s Consumer Protection Act, customers are entitled to a 7-day appreciation period upon receiving their order.

To be eligible for a return: